LIVE CHAT FOR RETIREMENT & AGED CARE

Harness your website's true potential with SmartChat.

Providing an exceptional experience is a given for retirement and aged care professionals, so why should your website offer anything different?
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We'll take care of live chat, so you can care of your guests.

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Proactively engage with your website audience to generate up to 50% more qualified leads for your clinic.

Reduce lost leads by instantly connecting with website visitors looking to book an appointment.

Increase the ROI of your marketing (reduce the cost per lead) through lead-optimised chat and messaging.

Instantly connect qualified leads with a member of your team who can assist with their specific enquiry.

Everything needed to make your life easier.

Let us do what we do best, so you can focus on what really matters.

24/7 availability

Answer questions when they're asked

Visitor qualification

Free up time managing an inbox

Pay only for qualified leads

Don't pay for time wasters

Schedule more facility tours. See SmartChat in action.

Integrate potential guest details into your existing platforms.

CommVersion can integrate a lead's name, email address, phone number and preferred time of call, along with the chat transcript, into the CRM of your choice.

See the results for yourself.

Browse our success stories >

How does SmartChat work?

1

High-Value Traffic Are Identified

Through user behaviour, SmartChat identifies high-value or soon-to-churn traffic.

2

Real Conversations Qualify Prospects

Real-time conversations curated to qualify traffic are deployed by a real human.

3

Revenue-Ready Leads Are Delivered

Time wasters are weeded out with lead details sent to sales teams to close.

Frequently asked questions.

What is SmartChat?

SmartChat is our version of live chat, intentionally built to unlock the lead-generating potential of any website. This uses traffic behaviour and triggers to engage visitors at the right time in order to create a great customer experience while qualifying those likely to convert.

Is SmartChat right for my business?

If your website directs traffic towards taking an "offline action" then it is perfect for your business. An offline action is something like a facility tour, appointment, or phone call.

How are conversations qualified?

SmartChat agents use a uniquely built knowledge base with conversational cues and questions to qualify potential patients for medical experts to engage.

Is it expensive?

No. We use a pay-per-lead payment structure meaning our customers are only paying for conversations that result in a qualified lead.

How do you handle questions?

For each customer, we build a knowledge base to ensure accurate answers to questions likely to be asked. Any questions not included in the knowledge base will be referred on to be answered by someone in-house.

Still have questions?