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Being one of the largest affiliates in the Sotheby’s International Realty network, the premier real estate brand spanning key markets all over the world, William Pitt - Julia B. Fee Sotheby’s needed to enhance their lead quality, provide 24-hour support and offer real-time engagement for their website traffic.
"Since launching CommVersion’s live chat service, we have seen a 25% increase in qualified leads through our company website. This solution is a game changer. The business case for human-led website chat had long been obvious to us but implementing and running it effectively through our own team was a real challenge. CommVersion’s chat agents got to know our business thoroughly, are able to communicate with prospective customers exactly as our own team would and are available around the clock. Our customers and agents love the service. This one is a real no-brainer!”
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