Whether it's personal injury, bankruptcy, family law, criminal defence or corporate law, we qualify potential leads who are seeking legal advice and assistance, and then pass on their information to lawyers at your firm.
Human-led chat means personalised conversations for each visitor, building trust for all future interactions.
Optimise the lead generation of your website by instantly connecting with website visitors seeking legal advice.
Using a pay-per-lead pricing model means a positive return on investment as only qualified conversations are charged.
SmartChat uses visitor behaviour and journey sequencing to identify high-intent targets to engage with.
Be available when your clients are.
Maintain your brand and tone of voice.
Custom knowledge base.
Through user behaviour, SmartChat identifies high-value or soon-to-churn traffic.
Real-time conversations curated to qualify traffic are deployed by a real human.
Time wasters are weeded out with lead details sent to sales teams to close.
Yes. SmartChat is used by businesses from a variety of industries, including legal firms, to turn their website into a lead-generating tool whilst maintaining a high level of customer satisfaction.
There are a few ways to deploy live chat. SmartChat differs as it has been specifically developed for lead generation. It uses visitor behaviour to identify highly engaged website traffic to qualify and convert them in order to turn these visitors into happy clients.
With the use of a unique knowledge base, chat agents use conversational cues and questions in order to determine which website visitors are serious about working with the legal firm.
24/7, 365 days a year.
With a custom knowledge base created for every single customer, SmartChat operators are trained to deal with questions unique to each business as well as refer certain questions on to legal experts.