AI-powered
Most of your marketing spend goes on visitors who never enquire. SmartChat fixes the leak, turning wasted traffic into incremental patient opportunities you can measure and prove.
Proof you can take to your board

more incremental patient enquiries
Proven uplift from existing traffic, with no extra ad spend.

higher conversion than AI-only chat
AI Assist with trained agents delivers measurable, repeatable results.

increase in enquiries for Avery Group
Achieved within seven months
This isn't generic live chat. It's a conversion system built for healthcare, dental, and wellness brands.
This isn't generic live chat. It's a conversion system built for Home Builders.
Trusted by leading healthcare organisations
SmartChat delivers measurable results for hospitals, clinics, and medical groups across the UK and US.
















How SmartChat works: from visitor to booked appointment
Most chat tools treat every visitor the same. SmartChat pinpoints valuable moments that convert into measurable results.

SmartTargeting
Identifies and engages the right visitors at the moment they’re most likely to leave - capturing demand that would otherwise be lost.

Human Persuasion + AI
AI Assist surfaces relevant prompts in real time, while trained agents use human persuasion to convert interest into new-home inquiries.

InstantConnect
When buyers are ready to talk, InstantConnect connects them instantly to your team.

Appointment Booking
When buyers aren’t ready to talk, appointments, tours, or callbacks are booked directly into your calendar.

CRM & Attribution Integration
Every conversation flows into your CRM and analytics, with full attribution and ROI visibility.

Dashboard Reporting
Shows lead quality, conversion trends, and ROI performance in real time.
AI finds the moment. Humans convert.
AI finds the moment. Humans convert.
Why SmartChat outperforms the rest
Healthcare marketers need to fill schedules efficiently while maintaining compliance and trust. Yet most chat tools were designed for support, not patient acquisition. Forms go unanswered, bots frustrate, and drop-offs turn potential patients away.
Forms leak
Bots frustrate
CRO tweaks shuffle the problem
Generic chat stops at conversation
DIY chat teams struggle to scale
SmartChat is built to convert, not just communicate. It combines AI precision with human empathy to capture incremental opportunities from visitors who would otherwise leave. The result is measurable growth, faster booking rates, and stronger ROI - without extra staff or tech complexity.
Captures high-value visitors before they bounce
AI Assist and trained agents convert 5x more visitors, with accuracy and trust intact
Delivers incremental leads you'd otherwise lose
Qualifies, connects and converts
Runs 24/7, fully managed with no headcount
This isn't your CRM's free chatbot. It's live chat built for conversion.
Results you can prove

more qualified patient leads

Faster speed-to-lead = more appointments booked

of qualified trials become long-term customers

more qualified patient leads

Faster speed-to-lead = more appointments booked

of qualified trials become long-term customers

AI finds the moment. Humans convert.

What healthcare brands say
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“SmartChat enquiries are unique because they convert much faster, which is a massive positive for us. Initially, we were concerned that we might push leads we would have normally received into SmartChat. Instead, we discovered that the number of leads from our website increased significantly.”

“SmartChat enquiries are unique because they convert much faster, which is a massive positive for us. Initially, we were concerned that we might push leads we would have normally received into SmartChat. Instead, we discovered that the number of leads from our website increased significantly.”


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94% of our trials turn into long-term customers
Transparent pricing
and enterprise-level support
Every package includes the full SmartChat system, with AI embedded throughout, supporting multilingual conversations and multi-channel delivery.
SmartStart
For teams that want measurable results fast. Go live in days and prove ROI in weeks.
Include:
SmartScale
Predictable pricing for teams ready to scale.
Include all in SmartStart, plus:
SmartEnterprise
Built for enterprise brands needing control and compliance at scale.
Includes all in SmartScale, plus:
Every click costs.
Make every one count.
SmartChat turns your existing traffic into conversion uplift you can prove, and we'll prove the uplift before you pay a penny.

More qualified leads

Conversion rate vs bots

Trial success rate
Convert more of the traffic you already have
Turn missed visitors into qualified enquiries and real sales conversations with CommVersion’s AI-powered, human-led conversion system.
Trusted by leading brands
















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