High-intent visitors are identified using browsing behaviours and smart triggers.
Identified visitors are engaged with helpful information and qualified for the next step.
Qualified leads with chat transcripts and contact details flow through to sales.
More deals are won through a quick and seamless customer experience.
CommVersions' approach is unique in the chat space. Since transitioning from our former service provider, we have witnessed a significant increase in web leads, with a chat conversion rate averaging more than 50%. All without any negative impact on our other channels.
Their service has proven to be efficient and effective for our business. CommVersion communicates with our website audience with the same individual attention that Jack Henry offers offline. It is an absolute pleasure working with them."
Working with CommVersion has been a rewarding experience. They operate with the highest level of professionalism and are constantly looking for feedback to improve their services and deliverability.
I would absolutely recommend them as a Lead Generation Partner. We are approached often with companies promising how good their service is. Usually, they don’t deliver what they promise. CommVersion is an exception to that. They delivered and keep delivering."
CommVersion's SmartChat Solution has really moved the needle for us - we saw an instant increase in the volume of leads generated for our communities by 30%+. My Sales Team loves the leads and the narrative that is included with each one. When they do their lead follow-up, they are able to quickly connect to the prospects' needs and wants.
The setup process was quick and easy. CommVersion's pay-per-lead model means we only pay for the qualified leads they deliver."
Be available when your customers are
Consider our team are yours
Only pay for qualified leads
Yes. SmartChat has been built specifically to qualify website traffic for lead generation, this allows car dealerships to identify and target visitors likely to book a test drive or appointment.
SmartChat is the next step in live chat. It is a manned chat that uses visitor behaviour and smart triggers to engage the right people with the right message at the right time in order to qualify and convert them.
For automotive companies, a qualified lead is someone with the intent to hire, lease or purchase a vehicle/s and is looking to progress to the next stage of the buying process.
All lead information, including a transcript of the entire conversation, is emailed to delegated email address(es). Leads can also be integrated directly into existing CRM platforms.
SmartChat enhances the online customer experience. As chat is fast becoming the preferred method of communication, SmartChat provides website visitors with a quick and effective way to engage with the business.