We ask questions during our live chat conversations with your visitors to qualify them as your leads. We can also check if the user is a homeowner, whether they have good credit, or even whether they have a dormer. That way, the leads that come through CommVersion are far more qualified. This enables your sales team to focus on the leads that have real potential to close.
If prospective buyers are browsing your site but aren't making any enquiries, you're losing potential business. Our tailored live chat solves this problem by connecting with your users 24x7, whilst embodying your brand tone of voice. With our customized scripts and personable manner, we capture the best leads for your sales team. The trust we build through our chats with your users can be the deciding factor between them choosing you over your competitors.
To secure prospective customers do you have to spend more? Quite simply - no. CommVersion live chat engages your website users before they leave. We reduce the time needed for you to onboard future customers by having them provide the relevant information ahead of time, so your initial consultation allows you to get straight down to business.
Our service plugs straight into your existing CRM and software seamlessly.
Be there when your visitors want to engage, whether that's 11 AM on Monday or 11 PM on a Saturday night.
All your insight data and lead history in one easy to navigate dashboard.
Our agents are specifically trained in handling your business queries for you, making visitors confident and trusted.
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DIY live chat | Chatbots | Chatless site | |
24/7 availability | ![]() |
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Knock, Knock! Who's there? Nobody! |
Provides personalized human experience | ![]() |
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There is no one home |
Scalable with your business | ![]() |
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May be. |
Sales enablement capture leads | ![]() |
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No can do. |
Manage unlimited conversations | ![]() |
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You can't even have one conversation. |
Fast response times | ![]() |
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Let's wait a day or two. |
Cost | Pay only for leads generated, zero setup or subscription costs | Setup & subscription costs + staff salary | Setup & subscription costs | Can't put a price on nothing. |
Verdict | Great choice for lead capture and sales enablement | A reasonable choice for reducing customer servicing emails & providing prompt troubleshooting | A good replacement for repetitive queries and FAQs | A replacement may be for your visiting card |