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Tonic Weight Loss boosts customer satisfaction by 98% with 24/7 live chat.

With operations spread across the United Kingdom & Dubai, Tonic Weight Loss is a healthcare provider that believes in providing exceptional services to their customers at each and every touch point.

The challenges they faced included ensuring ROI on their marketing spend and building trust with their website visitors.

The results after 5 months were truly remarkable.

After successfully implementing live chat, providing proactive assistance and tracking analytics in real-time, we successfully increased the number of leads generated on each of the Tonic Weight Loss websites whilst maintaining high customer satisfaction ratings.

317

qualified leads in five months

98%

customer satisfaction

36%

chat-to-lead conversion rate

24x7

human-led live chat

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"CommVersion live chat is a very experienced company with integrity and their service is always delivered 100%"

Kay Franklin

Joint Chief Executive

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