Top 5 Reasons for High Website Bounce Rates

June 24, 2019 | By | Live Chat, Marketing
High website bounce rate

Having successfully attracted a potential customer to your website, the next step is to keep them there. With short attention spans, you have just a few seconds to make that all important first impression. Below are some of the most common reasons for customers abandoning their website visit and looking elsewhere. The Need for Speed […]

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Top 5 industries that can benefit from Chatbots

January 18, 2019 | By | Chatbots, Live Chat
Top 5 industries that can benefit from Chatbots

Remember the times when customers would dial into customer support and listen to music for at least 15-20 minutes before someone addressed their call? Not only was this frustrating for the customer but it also proved to be problematic for businesses trying to improve customer experience. The research is clear on one thing – customers […]

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How Can Chatbots Benefit Your Business?

January 2, 2019 | By | Chatbots, Live Chat
How Can Chatbots Benefit Your Business?

Every business owner at one point or the other faces the same set of challenges -which often include keeping customers engaged and improving customer service. Where do Chatbots fit into this? The AI-powered technology is helping businesses of all sizes overcome and address a number of common obstacles. As we’ve explained in our article, A […]

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3 Ways Chatbots can help E-commerce brands

November 6, 2018 | By | Chatbots, Live Chat, Marketing, Tech
Chatbots for ecommerce

In the last two decades, E-commerce has completely revolutionized the retail industry. Today, the options are endless and you can do everything from ordering your food and medication online to decorating your entire house and purchasing your weekly groceries. As this industry continues to evolve and customer expectations grow, several E-commerce businesses that are not […]

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