Having successfully attracted a potential customer to your website, the next step is to keep them there. With short attention spans, you have just a few seconds to make that all important first impression. Below are some of the most common reasons for customers abandoning their website visit and looking elsewhere. The Need for Speed […]
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Live chat service is widely being acknowledged as an indispensable part of the online strategy for most businesses today. More and more website visitors have come to depend upon the real time interactions with live chat agents who guide them through the website and are ever present to respond to their queries. In fact, as […]
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Live Chat software is the ideal solution to take your Insurance Company to the next level and improve customer service like never before. With Live Chat functionality on your Insurance website, you can immediately guide website visitors and assist them with queries, take their contact details and walk them through the buying process step-by-step while […]
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A robust marketing strategy and top notch customer service are key ingredients to lasting success for any business. As customer service keeps evolving to keep pace with modern trends, no business website can afford to miss out on its most modern avatar/form – live chat. For auto dealers, making available an efficient live chat service […]
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Whether you are starting a new business and juggling several responsibilities at once, or whether you are a seasoned professional who runs a larger company; as your business grows, you will begin to feel the need to improve your customer service efforts and hire more team members. When it comes to customer support or lead […]
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“There’s many a slip between the cup and the lip” – the saying rings uncannily true in the context of getting your website visitors to culminate their online shopping by actually making a purchase. It has been observed that as many as 7 to 8 out of 10 online shoppers do not end up emptying […]
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Every brand today boasts of a dynamic online presence and a robust digital marketing strategy to match. The real estate industry is no exception. Over the last decade digital marketing has completely revolutionised the concept of advertising and it has now emerged as an indispensable ingredient to boost brand reputation and drive conversions. The real […]
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Remember the times when customers would dial into customer support and listen to music for at least 15-20 minutes before someone addressed their call? Not only was this frustrating for the customer but it also proved to be problematic for businesses trying to improve customer experience. The research is clear on one thing – customers […]
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Every business owner at one point or the other faces the same set of challenges -which often include keeping customers engaged and improving customer service. Where do Chatbots fit into this? The AI-powered technology is helping businesses of all sizes overcome and address a number of common obstacles. As we’ve explained in our article, A […]
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In the last two decades, E-commerce has completely revolutionized the retail industry. Today, the options are endless and you can do everything from ordering your food and medication online to decorating your entire house and purchasing your weekly groceries. As this industry continues to evolve and customer expectations grow, several E-commerce businesses that are not […]
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Top 5 Reasons for High Website Bounce Rates
Unable to Decide Whether Your Website Needs Live Chat Support? Watch Out for these 6 Signs
How Live Chat Can Benefit Insurance Companies With More Sales Leads
Top Reasons Why Most Auto Dealers Need A Live Chat Software
Should You Outsource Live Chat on Your Website or Keep it In-house in 2019?
