A robust marketing strategy and top notch customer service are key ingredients to lasting success for any business. As customer service keeps evolving to keep pace with modern trends, no business website can afford to miss out on its most modern avatar/form – live chat. For auto dealers, making available an efficient live chat service […]
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Whether you are starting a new business and juggling several responsibilities at once, or whether you are a seasoned professional who runs a larger company; as your business grows, you will begin to feel the need to improve your customer service efforts and hire more team members. When it comes to customer support or lead […]
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“There’s many a slip between the cup and the lip” – the saying rings uncannily true in the context of getting your website visitors to culminate their online shopping by actually making a purchase. It has been observed that as many as 7 to 8 out of 10 online shoppers do not end up emptying […]
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Every brand today boasts of a dynamic online presence and a robust digital marketing strategy to match. The real estate industry is no exception. Over the last decade digital marketing has completely revolutionised the concept of advertising and it has now emerged as an indispensable ingredient to boost brand reputation and drive conversions. The real […]
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Remember the times when customers would dial into customer support and listen to music for at least 15-20 minutes before someone addressed their call? Not only was this frustrating for the customer but it also proved to be problematic for businesses trying to improve customer experience. The research is clear on one thing – customers […]
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Every business owner at one point or the other faces the same set of challenges -which often include keeping customers engaged and improving customer service. Where do Chatbots fit into this? The AI-powered technology is helping businesses of all sizes overcome and address a number of common obstacles. As we’ve explained in our article, A […]
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In the last two decades, E-commerce has completely revolutionized the retail industry. Today, the options are endless and you can do everything from ordering your food and medication online to decorating your entire house and purchasing your weekly groceries. As this industry continues to evolve and customer expectations grow, several E-commerce businesses that are not […]
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With the constant changes in technology, advertising, and marketing over the last decade, businesses are finding it more and more challenging to keep customers engaged and increase conversions. Fortunately, vast leaps in technology have led to the evolution of Machine Learning and Artificial Intelligence which have contributed to the development of Chatbots that are quickly addressing this challenge.
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LinkedIn is one of the oldest online marketing platforms and definitely one of the most effective ones for B2B marketing. With 18 million companies active on LinkedIn, the fact that this platform has huge opportunities for your business is a no-brainer. But, let’s be honest, not everyone is equipped with the knowledge of how to […]
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Most businesses share a common grievance that in spite of allocating a large chunk of their marketing budgets to draw more traffic to their websites, the return on investment (ROI) is far from encouraging. What adds to their woes is the fact that while the budgets are limited, the options available are many, leaving them […]
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Top Reasons Why Most Auto Dealers Need A Live Chat Software
Should You Outsource Live Chat on Your Website or Keep it In-house in 2019?
Top 15 Proven Ways to Reduce Shopping Cart Abandonment in 2019
Top 10 Real Estate Lead Generation Ideas for 2019
Top 5 industries that can benefit from Chatbots
