Top 5 industries that can benefit from Chatbots

January 18, 2019 | By | Chatbots, Live Chat
Top 5 industries that can benefit from Chatbots

Remember the times when customers would dial into customer support and listen to music for at least 15-20 minutes before someone addressed their call? Not only was this frustrating for the customer but it also proved to be problematic for businesses trying to improve customer experience. The research is clear on one thing – customers […]

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How Can Chatbots Benefit Your Business?

January 2, 2019 | By | Chatbots, Live Chat
How Can Chatbots Benefit Your Business?

Every business owner at one point or the other faces the same set of challenges -which often include keeping customers engaged and improving customer service. Where do Chatbots fit into this? The AI-powered technology is helping businesses of all sizes overcome and address a number of common obstacles. As we’ve explained in our article, A […]

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3 Ways Chatbots can help E-commerce brands

November 6, 2018 | By | Chatbots, Live Chat, Marketing, Tech
Benefits of Chatbots for E-commerce

In the last two decades, E-commerce has completely revolutionized the retail industry. Today, the options are endless and you can do everything from ordering your food and medication online to decorating your entire house and purchasing your weekly groceries. As this industry continues to evolve and customer expectations grow, several E-commerce businesses that are not […]

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A beginner’s guide to Chatbots : What are Chatbots, How do they work and the different kinds of chatbots

October 30, 2018 | By | Chatbots, Live Chat
A Beginner’s Guide To Chatbots

With the constant changes in technology, advertising, and marketing over the last decade, businesses are finding it more and more challenging to keep customers engaged and increase conversions. Fortunately, vast leaps in technology have led to the evolution of Machine Learning and Artificial Intelligence which have contributed to the development of Chatbots that are quickly addressing this challenge.

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