Chat Bots vs. Real Chat

October 6, 2016 | By | Live Chat

As a specialist in Digital Media, I am constantly bombarded with information about the next new shiny thing – and right now there is a lot of noise surrounding Chat Bots. At their simplest, chat bots are the voices that you are confronted with when you call your bank and they ask you to respond […]

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Benefits of Live Chat in Hospitality

BENEFITS OF LIVE CHAT IN HOSPITALITY

October 3, 2016 | By | Events & Hospitality

In the ever growing online presence of the hospitality industry,  if there’s anything that can give your hotel an edge over your competitors it’s LIVE CHAT! The Hotel industry has seen a boost in the number of guests researching, planning and booking online, however, a major issue that guests face while booking online is a […]

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Advantages of Live Chat for Real Estate Websites

Advantages of Live Chat for Real Estate Websites

August 13, 2016 | By | Live Chat, Real Estate

Before agreeing on the advantages of Live Chat for Real Estate websites, I am sure we all would agree on how buying a house is unarguably one of the most important decisions in anyone’s life. It is often the culmination of months (or sometimes years) of careful planning, saving and organising one’s finances. Therefore, when it comes to […]

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Live Chat

What is live chat and how it helps businesses generate more leads

August 2, 2016 | By | Live Chat

Today’s customers are a discerning lot – preferring to take advantage of the  boom in online marketing – they are increasingly turning to browsing on websites to gain more information about a product or service rather than buying upfront. It is precisely this aspect of consumer behaviour that is being leveraged by the concept of […]

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