In-house vs. Outsourced Live Chat

In-house vs. Outsourced Live Chat Operators: Which one should you go for?

April 10, 2018 | By | Live Chat

It’s now a given fact – almost all business owners agree that adding live chat functionality to their website gives their conversion rates an immense boost and improves the overall quality of customer satisfaction. However, the next logical question they are faced with is – which is more viable – managing live chat in-house or […]

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10 Proven SEO Techniques and Strategies for 2018

10 Proven SEO Techniques and Strategies for 2018

Are you looking to increase your search traffic in 2018? Have you been using the same old tried and tested SEO techniques for the last few years, with little or no results? We’ve put together a list of strategies that will impact SEO in a big way this year. If you’re serious about improving search […]

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live chat for education

Benefits of Live Chat for University Websites

March 13, 2018 | By | Education, Live Chat

The breakneck pace of modern technological advances has resulted in a smaller world where no horizon seems too distant. If there is any generation that benefits most from the advantages of a shrinking world it is that of the students and young adults. This generation dreams big and feels a compelling drive to spread their […]

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Interactive Email MarketingInteractive Email Marketing

Mastering Email Marketing in 2018

Email Marketing is without a doubt one of the most popular and effective marketing strategies for businesses looking to engage with customers and generate leads. In the 40 years that it has been around, email marketing has seen many ups and downs; just a couple of years ago there was a rumour going around that […]

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Benefits of Live Chat for Technology Companies

Benefits of Live Chat for Technology Companies

March 9, 2018 | By | Live Chat, Tech

If you have been in business for a while now, you will know the importance of live chat. Today, most business websites would not be the same without a fully integrated live chat support functionality. On a broader level, live chat helps your business convert up to 50% more leads, by providing users with more […]

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