Whether you are starting a new business and juggling several responsibilities at once, or whether you are a seasoned professional who runs a larger company; as your business grows, you will begin to feel the need to improve your customer service efforts and hire more team members. When it comes to customer support or lead […]
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“There’s many a slip between the cup and the lip” – the saying rings uncannily true in the context of getting your website visitors to culminate their online shopping by actually making a purchase. It has been observed that as many as 7 to 8 out of 10 online shoppers do not end up emptying […]
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Ensuring a Positive Customer Experience During and Post COVID 19
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