Chat Bots vs. Real Chat

October 6, 2016 | By | Live Chat

As a specialist in Digital Media, I am constantly bombarded with information about the next new shiny thing – and right now there is a lot of noise surrounding Chat Bots. At their simplest, chat bots are the voices that you are confronted with when you call your bank and they ask you to respond […]

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BENEFITS OF LIVE CHAT IN HOSPITALITY

October 3, 2016 | By | Events & Hospitality
Benefits of Live Chat in Hospitality

In the ever growing online presence of the hospitality industry,  if there’s anything that can give your hotel an edge over your competitors it’s LIVE CHAT! The Hotel industry has seen a boost in the number of guests researching, planning and booking online, however, a major issue that guests face while booking online is a […]

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