Blog


Automotive companies

How live chat addresses the challenges of automotive companies?

April 17, 2017 | By | Live Chat

Digitalisation has changed the way potential buyers are searching for cars. Be it ordering a new or a used/pre-owned car or spare parts, buyers now prefer searching online for the best deals. So, even before a customer sets foot in your dealership, they have already done their research online and have formulated an opinion on […]

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Real estate

FAQs by Buyers on Real Estate websites

November 21, 2016 | By | Real Estate

Buying a property is a common dream that is shared by many. The reason why people dream of this all their lives is because purchasing a property is not an easy decision to make. One look at the ever-escalating prices in the real estate industry and you will realise how tough the decision can be, […]

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Lead generation

Lead Generation: The most popular techniques online

November 4, 2016 | By | Live Chat

In an era where the customer is spoilt for choice, thanks to the world wide web and digitalisation; catching the interest of your customer is no longer the primary goal of business houses worldwide. Today, interest has to be created and for this lead generation plays a massive role. Lead generation has been a buzzword […]

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Chat Bots vs. Real Chat

October 6, 2016 | By | Live Chat

As a specialist in Digital Media, I am constantly bombarded with information about the next new shiny thing – and right now there is a lot of noise surrounding Chat Bots. At their simplest, chat bots are the voices that you are confronted with when you call your bank and they ask you to respond […]

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